Privacy policy

What we collect

When you request a report or start a Sprint we collect what you type into the form: your store address, name, email, role and any notes. When we audit your store we look at your public storefront and, for paid work, your theme code through the collaborator access you grant.

How we use it

• To prepare and send the report or service you asked for.
• To email you about that work, including follow-ups about the report you requested. You can ask us to stop at any time and we will.

We do not sell or rent your information, and we do not add you to a newsletter.

Customer data

We do not request access to your orders, customers or payment settings, and we do not copy your shoppers’ personal data.

Retention and deletion

We keep project records for up to 24 months so we can run re-tests and answer questions about past work. Ask us to delete your information at any time by replying to one of our emails.

Service providers

We use hosting, email and payment providers to run this service. They process data only to provide their service to us.